REFUND POLICY

30-day money-back guarantee

We offer a 30-day money-back guarantee on Chasin' Pro subscriptions. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

• Visit paddle.net and look up your order, or
• Email support@chasinbase.com from the same email on your account, or use our Contact Us page and select "Billing".

Paddle's own Refund Policy also applies to your purchase.

What happens after a refund

An approved refund returns the full charge to your original payment method and ends your Chasin' Pro access. Canceling a subscription (instead of refunding) simply stops renewal — you keep Pro access until the end of the paid period. Refunds may take a few business days to appear depending on your bank.

Questions

CHASIN' BASE is operated by Ripaldi Media LLC. For any billing question, email support@chasinbase.com.